Someone will contact you stating that a loved one is in trouble (arrested, injured, kidnapped, etc.). Sometimes is someone pretending to be a lawyer for your loved one and ask you for money. The scammer will then give directions on how to pay (sending gift card information). Never give card information, personal information, or gift card information to someone you don't know.

The scammer will claim they work for Redway or RDWY Global, they will state that you owe money on an invoice or have not paid for your order yet & payment will be required. They will then direct you to purchase a gift card or provide card information over the phone. Redway will NEVER ask for payment information over the phone, payments are authorized through invoice payment platforms (payinvoice.redwayinternational.com) operated by Redway or an email will be sent to you from the company on how to pay going forward. If you get one of these phone calls, hang up & report the phone number & time of call to Redway Asset & Consumer Protection.

Perpetrators of tech support scams try to trick victims into believing their computers are infected and they need help. Some scammers pretend to be connected with Microsoft, Apple or a familiar security software company such as Norton or McAfee, and claim to have detected malware that poses an imminent threat to the person’s computer. Other scams feature planted website ads or pop-ups that display warning messages, some even featuring a clock ticking down the minutes before the victim’s hard drive will be destroyed by a virus — unless he or she calls a toll-free number for assistance. Such scammers will often ask for remote access to your computer to run phony diagnostic tests and pretend to discover defects in need of fixing. They’ll pressure you to pay for unnecessary repairs or new software, and ask for payment via gift cards or card information on the phone.

Be careful when sending money to pay for items purchased from online auctions or websites. If you’re asked to wire money or load a prepaid/gift card to pay for items won or ordered online, it’s suspicious. All of Redway's websites will have a "Connection is Secured" label on the search bar or a lock. This means you are shopping on a secured site. If you want to make sure you are shopping on a Redway platform type this in ({brand name here}.rdwyglobal.com which will always direct you to our official of the website.

This is a fraud method in which the fraudster sends out a legitimate-looking email in an attempt to gather personal and financial information from recipients. The scammer sends an email to an unsuspecting customer that may look just like a legitimate Redway or RDWY Global email (including use of the Redway/RDWY Global logo). If the customer falls for the bait (thus the “fishing” reference), the thief could get credit card numbers, PINs, account passwords, expiration dates, credit card/bank account numbers and even Social Security numbers. Learn More

Vishing is very similar to "phishing" but instead of occurring through email, vishing happens over the phone. In these scams, fraudsters pose as a trusted retailer or bank and obtain personal information from the customer by requesting they "verify" the information on file. They may inform you of possible fraudulent charges on your account and ask you to provide your PIN. Don’t share your PIN or any personal information as the information gained is then used for fraudulent transactions. A good rule of thumb: If someone is contacting you to verify your personal information, it is very likely you did not provide it to them in the first place, and it is not a legitimate request. Legitimate companies will not expect you to provide your social security number or other personal information when they call you. If you receive a call like this, do not provide any information. If in doubt, call a trusted number for the company, such as the one on a statement or invoice, the back of your credit/debit card, or on their official website. Do not use the phone number provided by the person on the phone or sent through a suspicious email.

A combination of the terms "SMS" and "phishing." It is similar to phishing, but refers to fraudulent messages sent over SMS (text messaging) rather than email. The fraudster may text you saying you’ve won a free gift card. Remember, you can’t win a contest you didn’t enter. Walmart doesn’t notify winners of any contest via text message.